Frequently Asked Questions
Everything you need to know about our heavy-duty workwear.
How do I determine the right size for my workwear?
We provide a comprehensive size guide on each product page. Our gear is designed with a 'Professional Fit,' meaning it offers enough room for movement while maintaining a sharp silhouette. If you are between sizes, we recommend sizing up for layering.
What is the typical shipping timeframe for orders?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. If your gear doesn't fit or meet your expectations, you can initiate a return or exchange through our online portal for a full refund or store credit.
Are Hawke Workwear products covered by a warranty?
Yes, we stand by our craftsmanship. All our products come with a 6-month warranty against manufacturing defects. This does not cover standard wear and tear from heavy site use, but we are always happy to review specific cases.
Do you offer bulk discounts for trade teams or companies?
Absolutely. We provide tiered pricing for bulk orders of 15 items or more. Please contact our corporate sales team at sales@hawkeworkwear.com for a custom quote and embroidery options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.